Senior ux designer /remote

Senior ux designer /remote

Hearsay Systems
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Hearsay’s mission is to empower a human client experience in financial services. Over 100 of the world’s leading insurance and financial firms, including Allstate, New York Life, Morgan Stanley, and Goldman Sachs rely on Hearsay’s SaaS client engagement platform to allow their advisors to authentically and intelligently grow business relationships. Founded in 2010, Hearsay has over 200 employees globally in San Francisco, Seattle, New York, Toronto, London, Budapest and Manila, and is backed by Sequoia and NEA.

We’re currently looking for a Senior UX Designer to join our team!

RESPONSIBILITIES 

  • Conduct best practice audits, lead user research, carry on usability tests to feed the design process with synthesized report findings
  • Employ design thinking and questioning techniques to develop strategies and execution plans where pathways are not always obvious
  • Create thoughtful and appropriate solutions to design challenges of all sizes
  • Collaborate with product managers and engineers – from discovery to delivery, and after release
  • Design engaging experiences in an iterative manner, using flow diagrams, sketches and wireframes
  • Organize and run user testing sessions using a variety of methods to validate your concepts with stakeholders along the way
  • Translate validated concepts into experiences, by means of interaction design and high-fidelity visual composites
  • Follow the internal design system for UI/UX when translating the validated concepts into experiences
  • Gather and study analytics to understand user behaviour, trends and patterns
  • Show initiative and be proactive when it comes to assessing improvement in current product experience and identify new opportunity areas

PROFILE

  • 5-10 years of experience designing and shipping digital products and systems
  • In-depth knowledge of the tools and practices of HCD and UX
  • Experience designing usable, accessible, and engaging user experiences for mobile and web, based on research and best practices
  • Experience in creating designs, with one or more of the following programs or technologies – Axure, Sketch, Adobe Creative Suite, Figma
  • User-first mindset — lots of empathy, advocacy, and a passionate drive to do what’s right
  • Great analytical skills, able to identify problems and come up with solutions
  • Excellent communication skills, including the ability to present complex concepts clearly and persuasively across diverse audiences
  • Humble, but confident, with an understanding of how research, data and instinct play into decision making
  • Proactive and have a sense of process ownership.
  • Proven ability to manage multiple design requests in a timely fashion, with competing priorities and deadlines
  • You are eager to learn continuously

DESIRED EXPERIENCES 

  • A background in working with or developing design systems
  • A trackable history designing digital products end-to-end
  • Experience working with or being part of an agile product development team

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